Sema support agents on calls in Dar es Salaam

A call centre for every business.

One Tanzanian number. Every customer call captured, routed, and answered, without the hardware, the IT team, or the international price tag.

Sign upSee what you get

Live in 24 to 48 hours

No PBX, no SIP terminals. We provision or port your number and you take real calls within two business days.

No hardware, no IT project

Runs in the browser and on the mobile phones your agents already carry. Nothing to install on-site.

Billed in shillings

Local invoicing by Neurotech Tanzania. No FX conversion, no London-vendor markup, cancel anytime.

Who runs on Sema

Built for the regulated and customer-facing desks that keep Tanzania moving, from branch banking to ferry ticketing.

Talk to our team
Banks & SACCOs

Banks & SACCOs

Compliance-ready recordings

Ferries & logistics

Ferries & logistics

Lines that survive peak

Insurers & brokers

Insurers & brokers

Searchable claims, SW + EN

Clinics & pharma

Clinics & pharma

Secure appointment routing

Security & compliance

Built for regulated desks.

Banks, SACCOs and insurers run on Sema because oversight is not an add-on. Every call is encrypted, recorded, transcribed in Swahili and English, and logged, with retention you control.

How security works
What you get

A contact centre that fits a Tanzanian desk, the one you wanted last quarter, not the one a vendor sold you three years ago.

Never miss a customer

Smart routing + mobile failover

Audit-ready by default

Recorded, encrypted, transcribed

Missed calls into revenue

Every ring becomes a callback

Oversight you can prove

Role-based access + audit log

“We run customer support for Ghala and Snippe on Sema. Calls from both products land in one queue, routed to the right team, recorded and reported in one place.”

Kalebu Gwalugano
CEO, Neurotech Africa
A Sema operator
Pricing in TZS

Plain prices, local currency, cancel anytime. The middle plan fits most teams.

Sema Starter

TZS 89K/ month

Your first business line, without the chaos of seven staff mobiles.

  • 1 business number
  • Up to 3 agents
  • 1 IVR menu
  • 200 inbound minutes included
  • Call recording, logs, missed-call tracking
  • Email transcripts after every call

Setup fee: TZS 150,000 (one-time)

Start with Starter

Sema Business

Most chosen
TZS 249K/ month

When “I'll just answer it” isn't a routing strategy anymore.

  • Up to 10 agents · 3 departments
  • 700 inbound minutes included
  • Browser-based agent dashboard
  • Smart routing (round-robin, priority, availability)
  • AI-generated post-call summaries
  • Working hours rules
  • 400 transcribed minutes included

Setup fee: TZS 250,000 (one-time)

Start with Business

Sema Enterprise

Custom pricing

For ferries, banks, and SACCOs that take 1,000+ calls a day.

  • Unlimited agents and departments
  • Custom call routing and integration
  • 99.9% SLA available
  • Dedicated success manager
  • Integration with your existing systems
  • Compliance and audit logs
  • Custom onboarding plan
Talk to Sales
Sign up

Let's put your desk on the line.

Tell us about your desk and we’ll set you up. Live in 24 to 48 hours, billed in shillings, cancel anytime.

Sign upOr call +255 699 920 009 · sema@neurotech.africa